Does the AI sound robotic?

No. The AI uses natural speech patterns and is trained specifically on your business — your services, pricing, and coverage area. It handles common questions, books appointments, and transfers emergency calls directly to you.

How fast does it respond to a missed call?

Under 60 seconds. The first responder wins the job more often than not. Your system responds faster than any receptionist or employee could.

How long does setup take?

About two weeks from discovery call to go-live. We handle all the technical work. You just join a 30-minute walkthrough before launch.

Can the system book into my existing calendar?

Yes. It connects to Google Calendar, Jobber, Housecall Pro, and most tools you're already using. No need to switch platforms.

Do I have to manage it myself after setup?

No. We monitor it weekly, send monthly performance reports, and upgrade your automations every 60 days. You run your business. We run the system.

Can I cancel anytime?

Yes. No long-term contracts, no lock-ins. Month-to-month. We earn your business every month or you walk — simple as that.

Why not just figure this out myself?

The two biggest reasons trades businesses haven't adopted automation aren't cost — they're complexity and setup. Nearly half of contractors in a recent industry survey cited lack of training and integration challenges as their top barriers. That's exactly why ArcLine exists. We handle the build, the setup, and the ongoing management. You don't touch any of it.

How is this different from just hiring a receptionist?

A full-time receptionist costs $35,000–$50,000 per year in salary alone — before benefits, training, and the reality that they can't work nights, weekends, or holidays. ArcLine starts at $500/month, never calls in sick, and answers every call in under a second at 2am on a Saturday. Most clients find the system pays for itself within the first recovered job.

I've tried marketing services before and wasted money. Why is this different?

Most agencies sell you lead generation — ads, SEO, campaigns — and charge you whether the leads convert or not. ArcLine doesn't generate leads. We capture and convert the ones you're already getting. Every missed call, every ignored voicemail, every unanswered text. There's no ad spend. No waiting months for SEO results. It works on your existing call volume starting day one.

ArcLine Automation | AI for Home Services & Trades

Every Missed Call Is a Job Your Competitor Just Booked.

Based in Los Angeles, ArcLine is the AI phone answering and lead booking system for home services and trades. We answer every call, book the job, and follow up with every lead — 24/7, automatically. You stay on the job. We handle everything else.

Book Your Free Consultation✦ Talk to Our Agent Right Now☎

HVAC

PLUMBING

ELECTRICAL

ROOFING

PEST CONTROL

LANDSCAPING

GENERAL CONTRACTING

GARAGE DOORS

POOL CLEANING

PRESSURE WASHING

HOUSE CLEANING

AND MORE

HVAC

PLUMBING

ELECTRICAL

ROOFING

PEST CONTROL

LANDSCAPING

GENERAL CONTRACTING

GARAGE DOORS

POOL CLEANING

PRESSURE WASHING

HOUSE CLEANING

AND MORE

The Problem

Operators who respond first win the job

It doesn't matter how good your work is if someone else responds first. Automated systems are capturing leads in under 60 seconds around the clock — and the operators who respond fastest are taking jobs that should've been yours.

Missed calls at 10pm during a plumbing emergency go to the next guy.
An AC unit stops working on a 95-degree day. The homeowner calls three companies — whoever responds first gets the job.
A garage door won't open on a Monday morning. The first company to respond gets the call.

Industry research shows 66% of operators expect AI to fundamentally change their business within the next three years. The operators moving first are already pulling jobs from those who aren't.

See exactly what slow response time is costing you every month.

Revenue Leakage Calculator

Missed calls per week 6

Average job value $350

Your close rate 35%

Jobs Lost / Month

−$2,940

Revenue Left on the Table

This is what you could recover — automatically.
Get a Free Lead Audit — Recover $2,940/mo →

What We Do

Everything your business needs to never miss another job.

We build the systems behind the scenes that help home service businesses respond faster, stay organized, and turn more incoming leads into booked jobs. From first contact to follow-up to scheduling, everything is built to keep opportunities moving without adding more manual work for you or your team.

Every Call is Answered — 24/7

Whether you have office staff or not, this is the safety net that catches everything they can't. Our AI answers after hours, sounds human, knows your business, and books the job automatically — every call transcribed and summarized so you always know what was said.

Missed Call? They Get a Text in Under 60 Seconds.

Every missed call triggers a text-back before they call the next contractor. Website leads, form submissions, and old contacts are all pulled into a follow-up sequence automatically.

Automated Follow-Up Until They Book.

A 5-touch sequence built for trades customers: instant text, follow-up call attempt, email with your services, second text at 24 hours, and a final check-in at 72 hours. Stops automatically when they book and re-engages anyone who goes quiet after 30 days.

Booked Jobs That Actually Show Up.

Once a job is booked, the system sends a confirmation, a 24-hour reminder, and a 2-hour heads-up. One-click rescheduling is handled automatically without a single phone call from you.

5-Star Reviews on Autopilot.

After every completed job, the system automatically requests a review on Google, Yelp, or Facebook — wherever matters most for your trade. Negative feedback gets flagged before it goes public.

Dead Leads Don't Stay Dead.

Dead leads, past customers due for service, unsold quotes — all re-engaged with automatic messages.

How It Works

We handle the build, the tech, and the ongoing management. You show up for the jobs.

15 min

Discovery Call

We map your existing workflow, understand how your business operates, and identify exactly where leads and revenue are slipping through the cracks.

→

10–14 Days

We Build It

AI agents and automations tailored for your business — all integrated with your existing processes. Zero technical work from you. Most businesses are fully live within 10–14 days.

→

30 min

Walkthrough

Screen share of everything live. Recorded and sent to you.

→

Day 1

Go Live

Every call answered, every lead followed up — 24/7 from day one.

→

Ongoing

We Manage It

Weekly and monthly performance reports. We actively monitor and improve your workflows — no long-term contracts.

Book Your Free Consultation →

Trades We Serve

If your phone rings with job leads, this was built for you.

Plumbing

Plumbing

Burst pipes don't wait. Neither should you.
Learn more →
HVAC

HVAC

AC dies on a 95° day. First to answer wins the job.
Learn more →
Electrical

Electrical

Panel upgrades and safety calls captured 24/7.
Learn more →
Roofing

Roofing

Storm damage leads move fast. Your follow-up should too.
Learn more →
Pest Control

Pest Control

First response wins. Every inquiry captured.
Learn more →
Landscaping

Landscaping

Seasonal spikes handled. No lead dies in your inbox.
Learn more →
Contracting

General Contracting

Never lose a bid because no one followed up.
Learn more →
Garage Doors

Garage Doors

Emergency calls at 7am Saturday — answered.
Learn more →
Pool Cleaning

Pool Cleaning

Seasonal signups and renewals automated.
Learn more →
Pressure Washing

Pressure Washing

Every quote followed up automatically.
Learn more →
House Cleaning

House Cleaning

Never lose a recurring client to a missed call.
Learn more →
Other Trades

And More

Any trade running on job leads. If faster competitors are winning your calls, we fix that.
Learn more →

Live System Demos

See exactly how it handles your calls.

Real scenarios. Click any trade to see how it was handled.

Plumbing›

The situation

Slab leak. 10 PM. Tenant calls, landlord unreachable. Your voicemail isn't going to cut it.

What happened

The tenant couldn't reach her landlord. We texted him, got authorization, and had a tech booked by 11:43 PM.

Thursday 10:14 PM · Slab Leak · Tenant Property · Landlord Unreachable

The tenant can hear water running under the concrete and the hallway floor is warm. She's called the landlord three times. No answer. Your competitor's voicemail already picked up. Here's what happens when your line answers.

📞

AI Answers — First Ring

Maria (Tenant): Hi — I'm sorry to call so late, I don't even know if this is the right place to call. I rent a house and I've been hearing this sound like running water under my floor and the hallway tiles feel warm. My landlord isn't picking up and I've tried three times. I don't know what to do.

Kathy (AI): Hi Maria — you're right to call and I'm glad you did. Don't apologize for the time. Running water sound under the floor with warm tiles is a pretty specific combination. Before we do anything else — is the sound coming from one specific spot or more spread out across the hallway?

Maria: Mostly by the bathroom. There's one spot near the wall that's definitely the warmest.

Kathy: That warm spot is actually the most useful thing you've told me — that's where the pipe is. That pattern, sound under the slab with localized heat, is almost always a hot water line leak running beneath the foundation. It's called a slab leak. I want to be straight with you: it won't fix itself overnight, and the longer water runs under a concrete slab the more it damages the foundation and the subfloor above it. How long has the sound been going on — do you know?

Maria: I noticed it maybe two, two and a half hours ago. But I had the TV on so it might've been longer.

Kathy: Two hours of active flow is significant but you caught it early enough. Here's the issue: because you're renting, we need the property owner to authorize any work before we can dispatch. That protects you and it protects us. Is there any other way to reach your landlord — text, email, a family member?

Maria: I texted too. Nothing. His wife sometimes responds but I don't have her number.

Kathy: Here's what I can do right now. I'm going to send a text to your landlord from our business number — sometimes a number they don't recognize gets a response faster than a tenant's number. I'll explain the situation clearly. While we wait, I want to give you something practical: do you know where your main water shutoff is? Usually under the kitchen sink, near the water heater, or on the side of the house.

Maria: I think there's something under the kitchen sink. I've never touched it.

Kathy: That's probably it. If the sound gets significantly louder or you see any moisture coming up through the floor — which is unlikely but possible — turn that valve clockwise until it stops. That shuts off water to the house. You lose water pressure but you stop any new water from running into the slab. Don't do it yet — just know where it is. Can I get your full address and the landlord's number so I can reach out now?

Maria: Yeah, 4412 Vanowen Street, North Hollywood. And I'll text you his number right now.

Kathy: Got it — texting him now. I'll reach back out to you as soon as he responds. If you hear nothing from me by midnight, call or text this number back. You did the right thing calling.

💬

Auto-Text Sent to Landlord (Dave) — 11:21 PM

Hi Dave — this is your plumbing company. Your tenant Maria at 4412 Vanowen called tonight about a possible slab leak. She's hearing water under the floor with warm hallway tiles — active hot water line leak profile. She hasn't touched the water main yet. We need your authorization before we can dispatch. Please call or text us back — we can go out tonight or first thing tomorrow morning. — Kathy

📞

Dave (Landlord) Calls Back — 11:43 PM

Dave: Yeah I got your text. I've got four rental properties, I'm not always on my phone. What's the situation, is this serious?

Kathy: Hi Dave — thanks for calling back. Based on what your tenant described, yes it's a legitimate situation. It's not a burst pipe flooding the unit, but an active leak under a foundation that goes unaddressed causes slab heave, flooring damage, and mold over time. She caught it early, which is good.

Dave: What's this going to cost me? Ballpark.

Kathy: I can't give you an honest number without a tech doing a pressure test on-site — that's what pinpoints exactly where the break is. The range is wide depending on whether it's a reroute or a spot repair. Reroutes can run $3,000–$8,000. Spot repairs with good access are sometimes less than half that. The diagnostic visit runs $100–$150, and that fee gets credited toward the repair if you move forward.

Dave: I have insurance that might cover this. Should I call them first?

Kathy: Smart instinct — most homeowner policies do cover sudden and accidental slab leaks. Here's what I'd suggest: let us come out in the morning, do the pressure test, and document the location and scope in writing. You use that report when you file the claim. You don't have to commit to repair until you have the insurance answer. The documentation actually helps your claim.

Dave: Okay. Can you do 7 AM? I want this looked at before my tenant starts her day.

Kathy: 7 AM — first on the route. Sending confirmation texts to you and Maria right now. What email should I use for the written assessment report?

Dave: Just text me — don't email. I don't check it.

Kathy: Text only — noted. You're locked in for 7 AM. Anything else tonight?

Dave: No that's good. Thanks for texting me — I would've missed this until morning otherwise.

📅

Auto-Logged in Your CRM

JobSlab Leak Diagnostic — Pressure Test + Written Assessment

Address4412 Vanowen St, North Hollywood

Authorized byDave (Owner) — verbal + text confirmation 11:43 PM

Scheduled7 AM — First on Route

Insurance flagOwner may file claim — tech must photo-document everything on arrival

NotesWater main NOT shut off · Tenant Maria on-site · Dave: text only, no calls

HVAC›

The situation

Caller has 3 competing quotes. Yours is $1,400 higher. They're calling to negotiate or walk.

What happened

He had three cheaper quotes and was ready to use them. We explained why they weren't the same job — and held the $8,200 sale.

Tuesday 2:33 PM · New System Quote · 3 Competing Bids · Price Objection

This call decides whether you win or lose an $8,200 job. The caller isn't just shopping — they've already decided they like you. They need a reason to justify the price gap. Most office staff fold or fumble here. Your AI doesn't.

📞

The Price Challenge

Tom: Hi yeah, I got a quote from your estimator for a new Carrier 3-ton system — came in at $8,200. I've been getting quotes and I have two others: one at $7,100 and one at $6,800. Your reviews are better than the other guys but I'm not paying $1,400 more unless someone explains to me why. I've got three kids, I'm not just throwing money around.

Kathy: Tom, I hear you — and I respect that you're doing this right and not just going with the cheapest number. $1,400 is real money and you deserve an actual answer. Can I ask a couple questions about those other quotes so I can compare them properly with you?

Tom: Sure.

Kathy: Did either of the lower quotes specify the SEER2 rating and the model number, or did they just say "3-ton Carrier"?

Tom: One said 3-ton Carrier, 16 SEER. The other just said new AC system, Carrier brand, 3-ton. That's literally all it said.

Kathy: Okay — that's actually the whole story right there. A 3-ton Carrier 16 SEER and a 3-ton Carrier 18 SEER2 variable speed are both "3-ton Carrier" but completely different systems. The 16 SEER runs at one speed — full blast or off. The variable speed 18 SEER2 modulates, holds temperature more consistently, runs quieter, uses about 30% less electricity, and has a longer compressor lifespan. Our quote — do you have it in front of you?

Tom: Yeah, I've got the email. Let me pull it up... it says 18 SEER2, Carrier Infinity series, variable speed air handler.

Kathy: Right. The Carrier Infinity variable speed versus a base 16 SEER is roughly $1,200–$1,500 difference in equipment cost before labor is even factored in. You're not comparing the same product. Did either of the lower quotes mention warranty terms?

Tom: One said one year parts and labor. The other said nothing about warranty at all.

Kathy: Our quote includes the Carrier 10-year parts warranty registered at install, plus our labor warranty. If a compressor fails in year six with a one-year labor warranty, you're paying technician time out of pocket. On a $700–$900 compressor job, that difference starts closing the gap fast. I'm not trying to sell you here — I just want you to be comparing the same things before you make a $8,000 decision.

Tom: Okay. That makes more sense than I expected honestly. I didn't realize the SEER thing was that different. But it's still $8,200.

Kathy: Completely fair. Here's what I'd suggest: let me get you 20 minutes on the calendar with our install manager directly. Not a sales call — he'll walk you through the spec line by line, tell you exactly what each piece costs, and if there's any room on our end he'll tell you honestly. If after that conversation you still want to go with the $6,800 quote, at least you made that call knowing what's actually different. When works for you this week?

Tom: I could do Thursday after 3.

Kathy: Thursday at 3 — done. Calendar invite going to tom.bradley@gmail.com — is that still the right email? And bring the other quotes if you have them in writing. It'll make the comparison faster.

Tom: Yeah that's right. Thanks — I appreciate you actually explaining it instead of just defending the price.

Kathy: That's the only way it should work. See you Thursday, Tom.

📅

CRM — Auto-Populated

JobQuote Review — 3-Ton Carrier Infinity Install

ScheduledThursday 3 PM — Install Manager Call

ContextTom has 3 competing quotes: $6,800 (vague spec), $7,100 (16 SEER), ours $8,200 (18 SEER2 Infinity + variable air handler)

TagsPrice Objection · High Intent · Spec Education Needed · 3 Kids / Budget-Conscious

BriefTom doesn't know competitors quoted base-tier equipment. Walk SEER2 delta + warranty gap. Close Thursday.

Landscaping›

The situation

"I already have a guy." She almost hangs up twice. AI earns the estimate anyway.

What happened

She already had a landscaper and almost didn't call. We asked one question that earned the estimate.

Monday 9:12 AM · Competitor Takeover · Incumbent Relationship · Ambivalent Caller

Every landscaping company loses this call every week. The caller is unhappy but not motivated enough to switch — until someone asks the right questions. Most answering services say "okay let us know." Your AI doesn't give up.

📞

The Ambivalent Caller

Sandra: Hi, I saw your truck in my neighborhood and I looked you guys up. I actually already have a landscaper so I'm not sure why I'm even calling. I just — I don't know. I've been kind of unhappy but it's a lot of hassle to switch.

Kathy: Sandra, honestly? The fact that you called even though you have someone tells me something. What's been going on with your current guy?

Sandra: It's a bunch of little things. He doesn't show up when he says he will. He was supposed to come every Wednesday and lately it's been every 10 days, sometimes longer. And I asked him three times to fix this dead patch on the side of the house — there's a section by the fence that's just brown — and he keeps saying he'll look at it and never does.

Kathy: How long has that dead patch been there?

Sandra: Like four months. Maybe five. I've stopped mentioning it because I feel like I'm nagging.

Kathy: You shouldn't feel like you're nagging — you're paying for a service. What does the patch look like — all brown and dry, or is there yellow in it too?

Sandra: Mostly brown and patchy. Some of it pulls out when you tug it.

Kathy: Grass that pulls out easily along with brown patching can be a few things — grub damage under the soil, a drainage issue, or dry rot from irrigation not reaching that zone. None of them are unfixable but all of them get worse the longer they're ignored. Five months is a long time for something that visible. What's the overall property like — front and back?

Sandra: Front and back. I've got a pool in back so the lawn is more front and along the sides. Maybe a third of an acre total with grass.

Kathy: Here's what I'd suggest, and there's zero obligation attached to this: let us send our estimator out to walk the property. He'll look at the dead section, give you his read on what's causing it and what it takes to fix it, and quote ongoing service. You don't have to fire your current guy before he comes. You don't have to do anything. A lot of our clients just get the quote, compare, and then decide — no awkward conversation required until they're ready. Would that work?

Sandra: I mean — yeah, I guess. It's free?

Kathy: Completely free, no commitment. What does your week look like?

Sandra: I work from home so most days are fine. Maybe not Friday.

Kathy: Wednesday morning? We could have someone there between 9 and 11.

Sandra: Yeah, Wednesday works.

Kathy: Perfect — Wednesday 9 to 11. You'll get a reminder Tuesday night and a heads-up when he's 20 minutes out. Any gate code or dogs I should note?

Sandra: No gate but I have a golden retriever. She's friendly, she'll just be in his way the whole time.

Kathy: Our guys love dogs — noted. What's the full address?

Sandra: 9218 Oak Hollow Drive, Sherman Oaks.

Kathy: Got it — Wednesday 9 to 11, 9218 Oak Hollow Drive. Reminder goes Tuesday night and a 20-minute heads-up day of. We'll take good care of it.

📅

Lead Record

TypeCompetitor Takeover — Free On-Site Estimate

ScheduledWednesday 9–11 AM

Property~1/3 acre · Front + side lawn · Pool rear · No gate

Pain pointsUnreliable scheduling · 4–5 month dead patch (unaddressed) · Feels ignored

DogGolden retriever — friendly, will be loose in yard

NoteHigh intent — she called us. Don't mention firing current guy. Let estimate close it.

Pool Service›

The situation

Green pool. Party in 4 days. Previous company ghosted 3 weeks ago. Caller is furious.

What happened

Fully green pool. Party Saturday. Previous company ghosted for three weeks. We absorbed the frustration and booked an 8 AM dispatch.

Wednesday 6:18 PM · Green Pool Emergency · Party Saturday · Angry Caller

The previous tech skipped three weeks without a word. The pool is dark green with an odor. There's a birthday party Saturday with 12 kids. The caller is taking their frustration out on whoever picks up. Here's how your AI absorbs it and still closes.

📞

The Rescue Call

Kevin: I need someone at my house tomorrow. My pool company has not shown up in three weeks. I've called them four times, texted, nothing. My pool is completely green. My son's birthday party is Saturday and I have twelve kids coming over. I am beyond frustrated right now and I just need this fixed.

Kathy: Kevin, I hear you and I'm sorry you're dealing with this — being ghosted with a party coming up is genuinely awful. Let's figure out what's actually possible here. How green are we talking — light haze, or full-on can't-see-the-bottom green?

Kevin: Cannot see the bottom. It looks like a pond. And I think there might be a smell.

Kathy: Okay — that level of algae bloom is serious but it is treatable. The smell tells me chlorine is completely depleted and you've got bacteria alongside the algae. I want to be honest with you so you can make a real decision: getting a pool from that condition to genuinely safe for twelve kids by Saturday is a tight timeline. Today is Wednesday evening. That gives us 48–60 hours. It's doable if we get a tech there first thing tomorrow and they go heavy on the shock treatment — but every pool responds differently to treatment and I can't promise crystal clear by Friday. What size is the pool roughly?

Kevin: About 18,000 gallons. Lagoon shape.

Kathy: 18,000 lagoon — manageable. Lagoon shapes can have dead spots that trap algae, so the tech needs to brush every surface, not just shock and leave. What's your filtration setup — do you know if it's sand filter or cartridge?

Kevin: Honestly I have no idea. I just pay someone to deal with it. Or I used to.

Kathy: That's fine — our tech will assess it on arrival. Here's what I can do: get someone there tomorrow at 8 AM. They test the water, tell you exactly where your chemistry is, do a full shock treatment with algaecide, brush the entire surface, and backwash the filter. They'll give you an honest assessment on-site about whether Saturday is realistic. If the timeline looks too tight, they'll tell you immediately and you can make a call from there. Does that work?

Kevin: Yes. What's this going to cost?

Kathy: For an 18,000-gallon pool with that level of algae, the emergency treatment for a pool that size typically runs $350–$550 depending on chemical load and how far the chemistry has dropped — our tech confirms the exact cost on arrival before touching anything. And Kevin — when this is done, let's talk about getting you on a proper weekly service schedule so this never happens again. What that company did to you is not how it's supposed to work.

Kevin: Yeah no kidding. Yes, book it. 8 AM tomorrow.

Kathy: 8 AM, first on the route. Confirmation text going to you now. What's your address?

Kevin: 4821 Dunmore Drive, Calabasas. And — thank you. Seriously. You're the first person I've talked to tonight who actually helped.

Kathy: That's what we're here for. See you at 8. If anything changes overnight, call or text this number directly.

📅

Logged + Flagged

ServiceEmergency Algae Treatment — 18k gal lagoon · Dark green, odor

ScheduledThursday 8 AM — PRIORITY DISPATCH

DeadlineParty Saturday, 12 kids — must assess swim safety by Friday EOD

Filter typeUnknown — owner unsure. Tech assess on arrival.

UpsellNo active contract. Prior company ghosted x3 weeks. Prime for weekly service conversion.

Electrical›

The situation

"Just need a quote for an EV charger." 1978 house. Federal Pacific panel hiding under there.

What happened

He called about an EV charger. We caught a fire hazard hiding in his 1978 panel before he spent a dollar.

Friday 4:52 PM · EV Charger Quote · 1978 Build · Federal Pacific Panel Identified

The caller thinks this is a simple $800 job. Your AI asks the right qualifying questions, identifies a Stab-Lok panel, expands the scope — and doesn't lose the caller in the process.

📞

The Scope Discovery Call

Rick: Hi, I just got a Tesla Model Y and I want to put a Level 2 charger in my garage. My neighbor had it done and said it was pretty straightforward. I just need a quote.

Kathy: Congratulations on the Model Y. EV charger installs we do regularly. Before I book the estimate, a few quick questions so the tech comes prepared and the quote doesn't change when he gets there. How old is the house?

Rick: It was built in 1978. Single family, I bought it two years ago.

Kathy: 1978 is something I want to flag upfront — not to alarm you, just because it matters. A lot of panels from that era are brands that are now known to have safety issues. Do you know what brand is on your electrical panel? It's usually a label on the inside of the door.

Rick: I've never looked honestly. Hold on — okay I'm at it. It says Federal Pacific on the outside.

Kathy: Okay Rick — I'm going to be straight with you because you should know this before you put money into a charger. Federal Pacific Stab-Lok panels have a documented history of breaker failures — the breakers don't always trip under overload the way they should, which is a fire risk. A lot of electricians won't add circuits to one without recommending replacement first. That doesn't mean your house is unsafe right now, but it does mean this is more than just a charger install.

Rick: Wait — so this is now a panel replacement? I thought I was just adding a circuit.

Kathy: It might be. It might not — I can't tell you for certain over the phone. What the tech needs to do is inspect the panel in person, test the existing breakers, check your current load, and give you honest options. Sometimes the panel is in better shape than expected and there are workarounds. Sometimes replacement is the clear call. Either way you need to know this before you invest in a charger sitting on a compromised panel.

Rick: How much is a panel replacement? Am I looking at like $5,000?

Kathy: Panel replacements typically run $3,000–$6,000 depending on service size and permitting. I know that's not what you were expecting. But here's the thing — you'd find this out eventually, either from us, from a home inspector when you sell, or from your insurance company, some of whom now flag Federal Pacific panels specifically. Better to know now on your terms. If you do replace the panel and add the charger at the same time, your electrician can bundle the work and you save a separate mobilization cost.

Rick: Yeah. Yeah okay. My wife is going to love this conversation.

Kathy: Tell her it's actually good news that you found out now. When works for a Saturday morning assessment?

Rick: Saturday works. 9 AM if possible.

Kathy: Saturday 9 AM — locked in. Confirmation text going now. If you want to snap a photo of the panel label before Saturday and text it to this number, our tech can look it up and come even better prepared.

Rick: I'll do that tonight. Thanks for being straight with me — I'd rather know now than after I've already spent money.

Kathy: That's exactly the right call. See you Saturday.

📅

Scope Summary — CRM

Original askEV Charger / Level 2 Tesla install

Real scopeFull Electrical Assessment — Federal Pacific Stab-Lok confirmed

House1978 SFR · Owner 2 years · No electrical work since purchase

RiskStab-Lok panel confirmed · Likely replacement required before charger

ValueCharger alone ~$1,000 → Panel + charger likely $4,500–$7,000

NoteRick surprised but receptive. Spouse may push back — tech bring FPE documentation.

Roofing›

The situation

Active ceiling drip. Sunday 8 PM. Raining. Caller doesn't know whether to call insurance first or a roofer.

What happened

Active ceiling drip. Sunday night. She didn't know whether to call insurance or a roofer first. We walked her through the right order.

Sunday 8:03 PM · Active Leak · Storm · Insurance Questions · Emergency Dispatch

It's raining. The ceiling is dripping onto hardwood floors. The caller is panicking and confused about whether to call insurance first or a roofer first. Your voicemail can't answer that question. Your AI does.

📞

Storm Leak — 8 PM

Donna: Hi — I have water coming through my ceiling in the master bedroom. It's an active drip right now, I've got a bucket and towels everywhere. It's hitting my hardwood floors and I'm scared about the damage. Is someone available tonight?

Kathy: Donna, let's figure out what's happening and what we can do right now. Is it one drip point or are there multiple spots?

Donna: Mostly one main spot but there's a damp patch forming about two feet away that I just noticed.

Kathy: The spreading patch tells me water is tracking along something above — probably a rafter — before it comes through the ceiling. That's actually useful information. Where is the main drip relative to the room — near an exterior wall, near the window, closer to center?

Donna: Right above the window on the back wall. Like right at the top of the window frame.

Kathy: That's a specific and telling location. Leaks that appear directly above a window during rain are almost always flashing — the metal seal where a window or roof penetration meets the roof surface. Water is getting under that flashing and running down the frame inside the wall. That narrows down exactly what the tech needs to look at. Is it still actively raining at your place?

Donna: Yes, been raining about two hours. Hard earlier, lighter now.

Kathy: Okay. Putting a tech on a wet roof tonight to make a lasting repair isn't safe and the materials won't seal correctly in wet conditions. But here's what we can do: emergency tarping. Our on-call crew puts a heavy-duty tarp over the affected area, weights it down, stops new water from getting in. It's not a repair — it's a stop-gap that protects your ceiling and floors tonight. Then we come back Monday morning for the full inspection and repair quote in daylight. Emergency tarp service for a residential home runs $400–$650 depending on roof pitch and access — our crew confirms the exact cost before they start. Does that make sense?

Donna: Yes — yes, I want the tarp. How long until someone gets here?

Kathy: Our on-call crew is about 40–45 minutes out. I'm reaching out to them now and they'll text you directly with their ETA. What's your address?

Donna: 3311 Coldwater Canyon, Studio City. And — should I be calling my homeowner's insurance? I don't know if I should do that first.

Kathy: Great question. Yes, you probably should — but not tonight. Here's the right order: get the tarp on tonight and stop the damage. Monday when our tech does the full assessment, they document everything — photos, written description of the damage source, repair scope. That's exactly what your insurance adjuster will ask for. Call your insurer Monday with that documentation in hand. Filing a claim with a professional assessment is significantly stronger than calling tonight with a bucket under a drip. Also important — don't throw away any damaged materials or start cleaning up before the adjuster has seen it.

Donna: Okay. I didn't know the right order. That's helpful.

Kathy: Most people don't — that's a completely normal thing to not know. You're handling this exactly right. I'm alerting the crew now. While you wait — if you have any fans, get air moving under the wet ceiling spots. Lay dry towels down and swap them if they soak through. It slows moisture from setting into the hardwood.

Donna: Okay. Thank you — genuinely. Thank you.

💬

On-Call Crew Alert — Sent Immediately

DISPATCH: Donna · 3311 Coldwater Canyon, Studio City · Active ceiling drip above rear bedroom window — likely flashing failure. Hardwood floor at risk. Tarp authorized. She's been told 40–45 min ETA. Text her directly when 15 min out. Full inspection Monday AM. — ArcLine System

📅

Monday Repair Booked + Insurance Flagged

TonightEmergency tarp — on-call crew dispatched · ~45 min ETA

Monday 7 AMFull inspection + repair quote — daylight assessment

Likely causeFlashing failure above rear bedroom window

InsuranceStorm event — Donna filing claim. Tech must document thoroughly. No cleanup before adjuster.

Floor riskHardwood taking water — fans + towel rotation advised. Note for adjuster.

Pressure Washing›

The situation

HOA violation. $250 fine in 5 days. Caller has travertine pavers and is worried you'll crack them.

What happened

HOA fine due in 5 days. She was worried about cracking the travertine. We knew the difference — and had it done by Friday.

Wednesday 11:22 AM · HOA Violation · 5-Day Deadline · Travertine Concern

HOA calls are urgent and high-intent — but they come with specific anxiety. The caller needs certainty that the HOA will approve the result AND that nothing will be damaged. Your AI handles both.

📞

Urgency + Damage Anxiety

Phil: Hi, I got a violation notice from my HOA. I need to clean my driveway and front walkway within 14 days or I'm getting a $250 fine. I've already burned 9 of those days so I need this done this week. Also — I want to ask before booking — I have travertine pavers on the walkway and I've heard pressure washing can crack them. Is that true?

Kathy: Good question to ask upfront — you're right that travertine can be damaged by high-pressure washing if someone doesn't know what they're doing. It's a natural stone and it's porous, so standard pressure settings that are fine for concrete can etch or pit the surface. The correct approach for travertine is soft washing — lower pressure, specialized detergent, rinse cycle. Not blasting with a commercial pressure washer. Has the walkway been professionally cleaned before or is this the first time?

Phil: Never professionally cleaned. We've lived here four years. There's a lot of green algae and some dark staining that's been there a while.

Kathy: Four years of organic growth on travertine is workable — the algae will respond well to soft wash treatment. The dark staining depends on what it is. If it's algae or tannin staining from leaves, it'll clear up significantly. If there's any mineral or rust staining from sprinkler water hitting the stone, that sometimes needs a separate treatment. Our tech will tell you on arrival what's realistic before they start. What's the driveway surface — concrete, or also pavers?

Phil: Driveway is concrete. The walkway to the front door is the travertine — maybe 200 square feet of it.

Kathy: Got it — two different surfaces, two different methods. Concrete gets standard pressure, travertine gets soft wash. We do this split all the time, no issue. Did the HOA notice call out anything else or just the driveway and walkway?

Phil: It says "exterior surfaces visible from the street." The front of the house has some green on the stucco too.

Kathy: Stucco soft wash is the same low-pressure approach — no risk to the surface. So we're looking at: concrete driveway, travertine walkway soft wash, stucco front elevation soft wash. Probably a 3-hour job. For your HOA — after we're done we'll send you a dated completion invoice with before and after photos. If they ever ask for proof, you have it in writing.

Phil: Oh I didn't even think about that. Yes, please. When can you come?

Kathy: Friday morning, 8 to 10 AM window. Finishes two days before your deadline with buffer. Does that work?

Phil: Yes. Friday's perfect. What's the cost?

Kathy: estimate for that scope — concrete driveway, travertine soft wash, stucco elevation — typically runs $325–$475. Tech confirms the exact number on arrival. What's your address?

Phil: 1847 Ridgecrest Drive, Pasadena. And send me that completion invoice with the photos — I want to have it ready if the HOA follows up.

Kathy: Already in the job notes — dated invoice and before-and-after photos delivered same day. You're locked in for Friday 8 to 10. Reminder goes out Thursday night.

📅

Job Details — CRM

ScopeConcrete driveway (high-pressure) · Travertine walkway ~200 sqft (soft wash) · Stucco front elevation (soft wash)

ScheduledFriday 8–10 AM — 2 days before HOA deadline

CRITICALTravertine — soft wash ONLY. No standard pressure. 4 years organic growth.

DeliverableDated completion invoice + before/after photos for HOA documentation

Staining noteDark staining present — set realistic expectation on-site before starting

General Contractor›

The situation

Previous GC took $22K deposit and disappeared mid-demo. Caller almost hangs up twice.

What happened

She'd been defrauded out of $22,000 by her last contractor. She almost hung up twice. We didn't pitch — and still earned the walkthrough.

Saturday 10:31 AM · Kitchen Remodel · Prior Contractor Fraud · Extreme Trust Barrier

This caller is interested but has been badly burned. She's testing you before she'll let you in the door. Most sales pitches make it worse. Your AI does the opposite — and earns the appointment.

📞

The Trust Barrier Call

Lisa: Hi, I'm calling about a kitchen remodel. But I need to say something before we go any further. I had an extremely bad experience with a contractor last year. He took a $22,000 deposit, came in for three days of demolition, and then disappeared. I'm talking — gone. I filed a complaint with the CSLB and I'm in the middle of a lawsuit. I'm telling you this because if I sense anything off about this conversation, I'm hanging up.

Kathy: Lisa — thank you for telling me that. I'm genuinely sorry that happened to you. That's illegal and it does happen more than it should in this industry, and it's completely rational that you're guarded. I want to ask you something directly rather than launch into a pitch: what would a contractor need to show you at this point for you to even consider a first conversation?

Lisa: I need to verify the license myself — not take anyone's word for it. I need references I can actually call, not a list that goes nowhere. And I will not pay more than 10% upfront. If any of that's a problem, tell me now.

Kathy: None of that is a problem. Our CSLB license number is 1087453 — you can go to cslb.ca.gov right now and verify it yourself before you do anything else. I'll text you three local references in the next 10 minutes — homeowners, not industry contacts — with their direct numbers so you can actually call them. And our payment structure is milestone-based: 10% to start, then tied to completed phases. No large upfront deposits. That's our standard, not an exception for your situation.

Lisa: Okay. That sounds like the right answer. But I've heard right answers before and he had good reviews too.

Kathy: I understand. Reviews are easy to build up early and then coast on. Here's what I'd suggest: don't take my word for anything. Verify the license tonight. Call the references — ask them specifically if the project finished on time, if there were any surprise charges, and whether they'd hire us again. If what they tell you checks out, then let's talk about your kitchen. If it doesn't, I'd rather you know that now than after you've given us money. Does that seem fair?

Lisa: ...Yeah. That's actually a fair thing to say. Most people would be trying harder to sell me right now.

Kathy: You've been through something genuinely damaging and you should make this decision carefully. Can I ask — what's the scope of the kitchen? Full gut or more of a refresh?

Lisa: Full gut. New cabinets, new countertops, moving the island, new appliances. The demo is already half done from... from before. It's been sitting like that for four months.

Kathy: Four months of an open kitchen demo — that's a stressful way to live. That also adds a complexity layer: inheriting someone else's partial demo means we need to assess what was done, whether it was done correctly, and what's going on with the structure underneath before we can quote anything accurately. We'd do that as part of the initial walkthrough at no charge. Would you be open to that once you've had a chance to verify the license and call the references?

Lisa: Yes. Send me the information and I'll take it from there.

Kathy: Sending now — license number, three references with direct numbers, and our payment structure in writing. What number should I text it to?

Lisa: (310) 554-0192. And — I appreciate that you didn't try to talk me out of being cautious.

Kathy: You earned the right to be cautious. Trust package is sending now. Take whatever time you need. We'll be here.

💬

Trust Package — Texted Within 8 Minutes

Hi Lisa — your contractor here as promised. CSLB License #1087453 — verify at cslb.ca.gov · References: Sarah M. — (818) 555-0147 — Kitchen remodel, 2024 · James R. — (818) 555-0283 — Bathroom addition, 2023 · Patricia L. — (818) 555-0391 — ADU build, 2024 — please call them. · Payment structure: 10% start / 25% demo complete / 25% rough-in / 30% finish work / 10% final walkthrough. Nothing outside this. Take your time. No pressure from our end. — Kathy

📅

Lead Status

ProjectFull Kitchen Gut — partial demo already done (prior contractor, 4 months)

Barrier$22K deposit fraud · Active CSLB complaint · Lawsuit in progress

ActionTrust package sent — license + 3 callable refs + payment structure in writing

Follow-upAuto check-in text in 48 hrs if no response

NoteDO NOT push. Let references close this. Tone turned positive by end of call.

ValueFull kitchen remodel — $45K–$85K + demo assessment

House Cleaning›

The situation

Move-out clean needed by 9 AM tomorrow. It's 7 PM. $3,200 deposit at stake. Carpets are stained.

What happened

Move-out by 9 AM. It was 7 PM. Deposit was $3,200. We were upfront about the carpet stains and booked the job anyway.

Tuesday 7:08 PM · Move-Out Deep Clean · Next Morning · Deposit Risk · Carpet Stains

Move-out cleans are high-stakes and time-sensitive. The caller is stressed, shocked by the price, and worried the carpets won't pass. Your AI is honest about limitations, holds through the price shock, and books the job.

📞

The Last-Minute High-Stakes Call

Jamie: Hi — okay I'm panicking a little. I'm moving out of my apartment and my landlord is doing a walkthrough tomorrow at 10 AM. I completely forgot to book a cleaning service. My deposit is $3,200. I know it's last minute, I'm so sorry — can anyone come tomorrow morning?

Kathy: Jamie, don't apologize — this happens and we can work with it. What size is the unit?

Jamie: Three bedroom, two bathroom. About 1,400 square feet. Ground floor.

Kathy: And condition — normal end-of-lease dust and grime, or is there heavier stuff?

Jamie: The kitchen and bathrooms are bad. The oven especially — I'm not going to pretend it's clean. And there's carpet in all three bedrooms and there are some stains I'm really worried about.

Kathy: Tell me about the stains — what kind and roughly how old?

Jamie: One is red wine, about six months ago. One is from a dog — he was visiting, he's not mine — and that one is probably eight or nine months old. They're in two different bedrooms.

Kathy: I'm going to be straight with you because your deposit depends on this. Six-month red wine and nine-month pet staining are both treatable, but I can't promise they'll be invisible. We'll use an enzyme treatment on the pet stain and a tannin treatment on the wine — those are the right tools for each type. The wine at six months has a good chance of significant improvement. The pet stain at nine months — if it's soaked through to the pad underneath, which is common with pet accidents, we can clean the surface thoroughly but the pad may still hold some odor and discoloration underneath. I'm telling you this now so you're not surprised in the morning.

Jamie: So the landlord might still charge me for the carpet even after you clean it?

Kathy: It's possible — it depends on the landlord and how the carpet looks after treatment. Here's what I can tell you: having a professional cleaning receipt showing you made a documented, professional effort to address the staining is significantly better than doing nothing. Most landlords and small claims judges view that differently. You'll have that receipt and photos either way. If it comes to a dispute, you have proof you acted in good faith.

Jamie: Okay. Yeah. That makes sense. What's the price?

Kathy: For a 3/2 at 1,400 square feet, move-out deep clean with oven and carpet treatment — you're looking at approximately $300–$450 for the deep clean with oven and carpet treatment. There's also a short-notice surcharge for same-morning booking of $75–$100 — that covers pulling a crew off their existing schedule. I want to be upfront about that.

Jamie: That's... okay that's more than I expected. But my deposit is $3,200 so.

Kathy: Exactly — and even if the carpets don't come out perfectly, the documentation often helps you recover most of the deposit. You're making the right call. What time does the crew need to finish by?

Jamie: Walkthrough is at 10 AM.

Kathy: We'll have a two-person crew there at 6:30 AM. 3.5 hours for 1,400 square feet with oven and carpet — plenty of time. Confirmation text going to you right now. And Jamie — thank you for being honest about the carpets upfront. It actually helps us help you better.

Jamie: Thank you for being honest back. Everyone else I called either didn't answer or just said yes without asking a single question.

📅

Job Details — CRM

ServiceMove-Out Deep Clean — 3/2 · 1,400 sqft · Ground floor

ExtrasOven deep clean · Carpet: red wine (BR2, ~6 mo) + pet stain (BR3, ~9 mo, possible pad saturation)

Crew2-person · 6:30 AM · Must finish before 10 AM hard deadline

Deposit$3,200 at stake — landlord walkthrough 10 AM. Receipt + photos critical.

NoteExpectation set on carpet limits — caller understands. Do not over-promise on-site.

＋And More›

Every trade. Every call. Every situation.

If your phone rings with job leads, this was built for you.

The scenarios above show the hardest calls in each trade — the ones that require real judgment, objection handling, and industry knowledge. Your AI handles all of them. If customers call your business to book jobs, this system works for you.

🔄 Window Washing

🗑️ Junk Removal

🚚 Moving Services

🖌️ Interior Painting

🪓 Flooring

🔨 Handyman

🌳 Tree Service

🚗 Auto Detailing

🏢 Commercial Cleaning

🧱 Masonry

♨️ Hot Tub Service

🌿 Irrigation

See How It Works →

Talk to Our Agent Right Now☎

Pricing

Powerful tools. Simple pricing.

Three tiers. No long-term contracts, no hidden fees, no lock-ins.

Most operators recover the monthly cost within the first week of a single recovered job.

$500 /mo

Answered

+ $250 one-time setup

✓AI Voice Agent answers every call 24/7
✓Pricing ranges quoted on every call — your team confirms and closes
✓Appointments booked automatically
✓Emergency call transfer to your cell
✓All inbound leads tracked, recorded, and reported to you
✓Post-call transcript and summary emailed after every call
✓Knowledge base Q&A (pricing, services, coverage area)

GET STARTED →

Connect with the tools you already use.

Whatever you run your business on, we plug into it. Native integrations for the essentials, Zapier and webhook bridges for trades CRMs — configured during your build.

Google Calendar

Jobber

Stripe

Housecall Pro

Twilio

JobNimbus

Facebook

Instagram

QuickBooks

Slack

Google

Google Calendar

Jobber

Stripe

Housecall Pro

Twilio

JobNimbus

Facebook

Instagram

QuickBooks

Slack

Google

Don't see your tool? We've built bridges to many more during onboarding. Ask us in your discovery call.

Our Story

Built because we watched great operators lose jobs they should have won.

We spent years in commercial real estate finance — sitting across the table from the contractors who kept our construction projects running. HVAC techs, plumbers, roofers, electricians. We watched how they worked.

What we kept seeing wasn’t a skills problem. The operators losing jobs weren’t bad at their trade. They were losing because a call came in while they were under a sink, nobody answered, and the homeowner moved on. Because a follow-up never went out. Because a review never got requested. The job went to whoever picked up the phone first.

These operators didn’t need more software to manage. They needed a system that ran behind the scenes while they focused on the work — one that answered every call, followed up every lead, and handled every review request without them touching it. That’s ArcLine. We built it for the operators we watched lose jobs they deserved to win.

Based in Los Angeles, CA · Operating Nationwide

How We Compare

No contracts. No lock-ins.

Most agencies offering AI tools for trades charge $3,000–$5,000/month, lock you into 6–12 month contracts, and still hand the system back for you to manage. ArcLine delivers the full system at a fraction of that price — and we run it for you, every month.

WHAT YOU'RE COMPARING	ARCLINE AUTOMATION	OTHER AI AGENCIES
Monthly cost	$500–$1,000	$3,000–$5,000
Setup fee	$250–$500	$2,500–$10,000
Contract required	None — cancel anytime	6–12 months standard
Setup time	10–14 days	3–6 weeks
What you're buying	A system built for you that runs 24/7	A system built for you — then handed back
Who manages it after setup	Us — always. You never touch it.	You do
Trades-specific	Yes — built only for trades	No — generic templates serving every industry

Every competitor sells you a tool. ArcLine runs an entire system for you.

Book Your Free Consultation →

FAQ

Straight answers to real questions.

Does the AI sound robotic?

No. The AI uses natural speech patterns and is trained specifically on your business — your services, pricing, and coverage area. It handles common questions, books appointments, and transfers emergency calls directly to you.
How fast does it respond to a missed call?

Under 60 seconds. The first responder wins the job more often than not. Your system responds faster than any receptionist or employee could.
How long does setup take?

About two weeks from discovery call to go-live. We handle all the technical work. You just join a 30-minute walkthrough before launch.
Can the system book into my existing calendar?

Yes. It connects to Google Calendar, Jobber, Housecall Pro, and most tools you're already using. No need to switch platforms.
Do I have to manage it myself after setup?

No. We monitor it weekly, send monthly performance reports, and upgrade your automations every 60 days. You run your business. We run the system.
Can I cancel anytime?

Yes. No long-term contracts, no lock-ins. Month-to-month. We earn your business every month or you walk — simple as that.
Why not just figure this out myself?

The two biggest reasons trades businesses haven't adopted automation aren't cost — they're complexity and setup. Nearly half of contractors in a recent industry survey cited lack of training and integration challenges as their top barriers. That's exactly why ArcLine exists. We handle the build, the setup, and the ongoing management. You don't touch any of it.
How is this different from just hiring a receptionist?

A full-time receptionist costs $35,000–$50,000 per year in salary alone — before benefits, training, and the reality that they can't work nights, weekends, or holidays. ArcLine starts at $500/month, never calls in sick, and answers every call in under a second at 2am on a Saturday. Most clients find the system pays for itself within the first recovered job.
I've tried marketing services before and wasted money. Why is this different?

Most agencies sell you lead generation — ads, SEO, campaigns — and charge you whether the leads convert or not. ArcLine doesn't generate leads. We capture and convert the ones you're already getting. Every missed call, every ignored voicemail, every unanswered text. There's no ad spend. No waiting months for SEO results. It works on your existing call volume starting day one.

Trades contractor talking on the phone at a job site

Get Started

Every missed call is money left behind. Let's fix that.

Tell us about your operation. We'll map your lead intake, show you where you're losing work, and walk you through exactly what your ArcLine system would look like — no commitment, no hard sell.

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hello@arclineautomation.com · (818) 864-1140 · Based in Los Angeles, CA · Operating Nationwide

Operators who respond first win the job

Everything your business needs to never miss another job.

Every Call is Answered — 24/7

Missed Call? They Get a Text in Under 60 Seconds.

Automated Follow-Up Until They Book.

Booked Jobs That Actually Show Up.

5-Star Reviews on Autopilot.

Dead Leads Don't Stay Dead.

We handle the build, the tech, and the ongoing management. You show up for the jobs.

If your phone rings with job leads, this was built for you.

Plumbing

HVAC

Electrical

Roofing

Pest Control

Landscaping

General Contracting

Garage Doors

Pool Cleaning

Pressure Washing

House Cleaning

And More

See exactly how it handles your calls.

Powerful tools. Simple pricing.

Connect with the tools you already use.

Built because we watched great operators lose jobs they should have won.

No contracts. No lock-ins.

Every competitor sells you a tool. ArcLine runs an entire system for you.

Straight answers to real questions.

Every missed call is money left behind. Let's fix that.

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